Web Hosting: Point Domain(s) to New Web Hosting

Note: This only applies if you have purchased website hosting through us from mywebhostingaccount.com. If you are not sure if you have, please contact us by creating a help ticket here.

Add Domain to cPanel First

For each option detailed below for pointing your domain to the web hosting, you must also add the domain in your web hosting account cPanel. See the article "Add Domain in cPanel (Addon Domains)". 

Test Before Going Live

If you have already added the domain cPanel, and want to view the website before going live to the world, you can test/preview the website by one of the methods described in the HelpDesk article "Test Website Before Going Live (Temporary Proxy Host).

Make Website and/or Email Live

You have three options for pointing your domain to the new website hosting, which are detailed below.

Option 1. Everything hosted at mywebhostingaccount.com

Change DNS (nameservers) for each domain. Use this option to have everything included at the new website host; website, email, email forwarding, and all Host Records (DNS Zone Files)

DNS (nameservers) to use:

• ns1.supercp.com

• ns2.supercp.com

• ns3.supercp.com

• ns4.supercp.com

HelpDesk article: How to Change Domain Nameservers (DNS)

Note: When the DNS (nameserver) is changed, the current “Host Records” (DNS Zone Files) will not be copied over automatically. If you have Host Records attached to your domain(s) other than the ones automatically setup for your current hosting (such as additional URL Redirects, TXT Records, outside MX Mail Records), those Host Records (DNS Zone Files) will need to be input in the new website hosting cPanel.

Note: If you have multiple domains you want to change at one time, please see the HelpDesk article: Bulk Edit instructions

Option 2. Only website hosted at mywebhostingaccount.com

Keep DNS (nameservers) the same, and change Host Records for each domain to point to the new IP Address. Use this option if you only need the website at the new host, not email. If you use this option and have your domain registration with us also, you can still use our free email forwarding or standalone paid email from your domain account, and you can also manage your Host Records in your domain account like you normally would.

Host Records (A Addresses) to use:

HelpDesk article: View / Change Host Records

Note: If you have multiple domains you want to change at one time, please see the HelpDesk article: Bulk Edit instructions

Option 3. Only email hosted at mywebhostingaccount.com

Use only the web hosting's email feature by keeping the DNS (nameservers) the same, and putting in the needed MX record for the web hosting email. The MX Record is the only one needed for the email to work. SPF, DKIM, and DMARC are all additional email security measures (see HelpDesk article: Protect Against Email Spoofing in cPanel (Added Email Security))

Where the domain's DNS (nameservers) are hosted, add these records:

1. MX Record

2. SPF Record

3. DKIM Record

You can obtain the DKIM record when in the mywebhostingaccount.com cPanel "Zone Editor".

4. DMARC Record

First, set up DMARC in the mywebhostingaccount.com cPanel "Zone Editor":

• in cPanel, type in "Zone" and go to the "Zone Editor"
• Next to the domain, click "Manage"
• Click the down arrow next to "Add Record", then click "Add "DMARC" Record"
• Select the policy (None, Quarantine, or Reject), and click "Optional Parameters" for more DMARC settings. Information about DMARC parameters can be seen in this cPanel Help article: cPanel: Zone Editor.

Second, add this record to where the domain's DNS (nameservers) are hosted:

HelpDesk article: Add, View, or Edit MX records

Note: In the domain account, "Bulk Edit" is not supported for changing MX records or SPF Records