Web Hosting
Answer ID 571 How do I upload files to my web hosting account? Before uploading your files, please follow the instructions in the article, "Web Ho...
Mon, 21 May, 2018 at 10:59 PM
Answer ID 253 I already have a domain. Can I use it with your hosting? What are the steps? 1. First, associate the domain with the web hosting ...
Wed, 13 Mar, 2019 at 2:47 PM
Answer ID 255 How do I access the control panel for my hosting account? What control panels do you offer? For Linux hosting, we offer the Parallels Ple...
Fri, 30 Mar, 2018 at 5:08 AM
Answer ID 583 How can I change my FTP username and password through the Linux Plesk control panel? To change the FTP username and password for one of you...
Fri, 30 Mar, 2018 at 5:52 AM
Answer ID 182 I forgot my hosting account password. What should I do? Can't I just change it? To reset your hosting account password, please do t...
Sun, 24 Mar, 2019 at 12:53 PM
Answer ID 575 Can I create more than one Plesk user, to login separately, with different access permission if necessary? Yes, to create additional Plesk...
Fri, 30 Mar, 2018 at 6:01 AM
Answer ID 1136 Can I associate a domain that's registered with a different registrar to my web hosting account? Yes, you can. First, fol...
Fri, 11 May, 2018 at 1:30 PM
Answer ID 1241
How do I create and upload files to a sub-domain in my hosting account?
Linux Hosting
Create a host record for the sub-domain (see...
Tue, 13 Feb, 2018 at 8:34 PM
Answer ID: 9001
How do I cancel a web hosting package?
Web hosting packages default to auto-renew. To cancel a web hosting package, you can f...
Tue, 26 Sep, 2017 at 2:30 AM
Answer ID: 9002
I have all the web hosting settings correct, but my site is still not showing up?
One thing to check if your website is not ...
Thu, 10 Dec, 2015 at 8:19 PM