Web Hosting: (Web Hosting Account) Access Webmail or Configure Email Program from cPanel

Modified on Wed, 6 Mar at 9:20 AM

Note: For more options on how to use your purchased POP / IMAP email see the article: Options For How To Use POP / IMAP Email

To access the webmail or find the settings to Configure an Email Program (Like Microsoft Outlook) in cPanel, do the following:

  • Login to cPanel in a web browser
  • type "email" in the top search bar, and go to "Email Accounts"

  • Click "Check Email" next to the email box to access the Webmail. You can also go to the webmail directly by going to webmail.example.com (replace example.com with your domain name), then login to the webmail using your email address and email address password.
  • Or click "Manage" next to the email box to change the email address's password and other settings.
  • Or click "Connect Devices" next to the email box to find information on setting up the email with an email program like Microsoft Outlook on a computer, or an email program on your phone or mobile device (for phones and mobile devices, you will most likely just use the "Mail Client Manual Settings"). "IMAP" is recommended if multiple devices will be used for email , as IMAP is designed to sync up the email. When using "POP" it downloads the emails, and then the email is handled offline on the local email program, and does not sync between multiple devices.

Generally speaking, you can use these manual settings to set up a cPanel email address on an email program or mobile device:

Secure SSL/TLS Settings (Recommended)

Username : [full email address]
Password : Use the email account’s password.
Incoming Server : mail.example.com (replace "example.com" with your domain name)
IMAP Port : 993
POP3 Port : 995
Outgoing Server : mail.example.com (replace "example.com" with your domain name)
SMTP Port : 465

Notes :
IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
- POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
- Outgoing mail is sent using SMTP.
- We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.

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