Email: How to Purchase POP / IMAP Email

Modified on Thu, 8 Feb at 2:50 PM

Answer ID 26

How do I get POP / IMAP Email for my domain?

With us, there are two ways to get POP / IMAP Email for your domain:

First Method - Purchase POP / IMAP Email Through The Domain Account

With POP / IMAP Email, you can purchase a custom domain email address, and choose between 10 GB, 25 GB, or 50 GB of storage for the email address. You must use our DNS in order to purchase a POP / IMAP Email Pak.  If you are using custom nameservers, you'll want to change them to ours before purchasing the POP / IMAP Email Pak.  For complete instructions on how to use our nameservers, please see the article "How to change domain nameservers (DNS)".

Once you are using our DNS, please follow these steps:

  • Log into your account.
  • Choose menu option "Email & Apps > Basic Email > Overview".
  • On this page there is an overview about POP Email.
  • You can choose from 10 GB, 25 GB, or 50 GB of storage for an email address. Click "Add To Cart" to continue the purchase process.
  • You can email to an existing domain name in your account, or search for a new domain name, or add 
  • Click "Continue" to add the Email to your cart

To manage your Email Pack, please see the article, "Manage/Modify POP Email Accounts".

Note: You can also set up email forwarding in conjunction with POP / IMAP email (in this case, the email forwarding must be managed through the POP / IMAP email settings page) (a catch-all email forwarding address is not supported with this option).

Second Method - Purchase a Web Hosting Account, Which Comes With POP / IMAP Email

Our web hosting offering is at

Web hosting will give you a place to build and house a website, and it also comes with unlimited POP / IMAP email addresses. With the web hosting, there is a combined storage limit for any websites and email addresses on the web hosting account. This means you can choose how much storage you need, and that storage space is shared among everything:

Example: you choose the 5 GB web hosting plan. Your website takes up 500 MB, the email messages from the email address currently takes up 300 MB, and messages from another email address of currently takes up 1 GB. You would add all of these up to equal approximately 1.8 GB used out of the 5 GB available on the web hosting.

Using email from the web hosting can be good if you want to build a website on the web hosting, and if you want to use a lot of email addresses, as there can be unlimited email addresses (it is just the combined storage space that is limited).

See HelpDesk article: Money Saving Tips: Optimize Email Storage Space

Note: The web hosting has its own email forwarding function also (a catch-all email forwarding address is not supported with this option).

Note: To see the different ways you can use the purchased POP / IMAP email, see the article: Options For How To Use POP / IMAP Email

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