Account
Answer ID 81 How do I update my account information? I need to change my password, update my credit card, and create a new secret question and answe...
Tue, 5 Jun, 2018 at 8:54 PM
Answer ID 64
What prices do you charge for domain names and services? Where can I view my pricing?
Make sure you are logged into your ...
Wed, 9 Sep, 2015 at 12:31 AM
Answer ID 9000
I lost / forgot my account password. How can I recover my account password?
If you know the Login ID but do not know your accou...
Thu, 1 Feb, 2018 at 8:18 PM
Answer ID 217
Can I pay by wire transfer, ACH transfer, USD check or USD money order for domains and services?
Yes, we do accep...
Wed, 10 Feb, 2016 at 6:47 PM
Answer ID 16
How do I send a wire, electronic transfer (ACH), check, or money order to refill my Reseller account, or pay for domain registrat...
Wed, 22 Jun, 2016 at 3:09 AM
Answer ID: 9009
Note: At this time, account validation can only be enabled / disabled / managed through our affiliate's site, enom.com. You can ...
Thu, 14 Dec, 2017 at 1:02 AM
Answer ID 1692
What is European Union Value Added Tax (VAT), and who may be charged VAT?
What is European Union Value Added Tax (VAT)? VAT (...
Sat, 9 Dec, 2017 at 4:50 AM
Answer ID: 1693 My VAT number is not being accepted by your site. The EU has a VAT validator tool available at: http://ec.europa.eu/taxation_customs...
Sat, 9 Dec, 2017 at 4:49 AM
Answer ID 119
My account is locked for 24 hours, what happened? I entered all the correct credit card information.
Usually an account doe...
Mon, 29 May, 2017 at 4:07 AM
Answer ID 34
The bank is rejecting my credit card transaction; I know my credit card is good. What could be causing the problem, how do I get it to go t...
Fri, 23 Feb, 2018 at 12:52 PM