Account

Account: How to Change Account Information (Contact, Credit Card, Login, and General Settings)
  Answer ID 81 How do I update my account information?  I need to change my password, update my credit card, and create a new secret question and answe...
Tue, 5 Jun, 2018 at 8:54 PM
Account: Pricing for Domain Names and Services
Answer ID 64 What prices do you charge for domain names and services?  Where can I view my pricing? Make sure you are logged into your ...
Wed, 9 Sep, 2015 at 12:31 AM
Account: Lost / Forgot password - Reset account password
Answer ID 9000 I lost / forgot my account password. How can I recover my account password? If you know the Login ID but do not know your account pa...
Thu, 16 Aug, 2018 at 8:51 PM
Account: Alternate Payment Instructions for Domain Services
Answer ID 217 Can I pay by wire transfer, ACH transfer, USD check or USD money order for domains and services? Yes, we do accep...
Wed, 10 Feb, 2016 at 6:47 PM
Account: Bank Wire Transfer, ACH, USD Check, and Money Order Instructions
Answer ID 16 How do I send a wire, electronic transfer (ACH), check, or money order to refill my Reseller account, or pay for domain registrat...
Wed, 22 Jun, 2016 at 3:09 AM
Account: Account Validation FAQ's
Answer ID: 9009 Note: At this time, account validation can only be enabled / disabled / managed through our affiliate's site, enom.com. You can ...
Thu, 14 Dec, 2017 at 1:02 AM
Account: What is European Union Value Added Tax (VAT), and who may be charged VAT?
Answer ID 1692 What is European Union Value Added Tax (VAT), and who may be charged VAT? What is European Union Value Added Tax (VAT)? VAT (...
Sat, 9 Dec, 2017 at 4:50 AM
Account: My VAT number is not being accepted
Answer ID: 1693 My VAT number is not being accepted by your site. The EU has a VAT validator tool available at: http://ec.europa.eu/taxation_customs...
Sat, 9 Dec, 2017 at 4:49 AM
Account: Account Has Been Locked for 24 Hours
  Answer ID 119 My account is locked for 24 hours, what happened?  I entered all the correct credit card information.   Usually an account doe...
Mon, 29 May, 2017 at 4:07 AM
Account: Credit Card Transaction is Being Declined, Rejected, or Denied
Answer ID 34 The bank is rejecting my credit card transaction; I know my credit card is good.  What could be causing the problem, how do I get it to go t...
Fri, 23 Feb, 2018 at 12:52 PM