How do I get a list of all the transactions that I have made?
You can run most reports to retrieve data within the past 18 months, including registrations, renewals, accounting, transactions and order history.
To run a report, do the following:
- Log into your account.
- Click on "My Account - My Reports" at the top-right of the page.
- Select the desired report from the Report Type drop-down list, and specify the date range (this must be within the past 18 months). If available, you can check the "Send the results of the report to me by email" box, if you choose.
- If a recent date range is entered, the report may displayed immediately. If the date range is further in the past, the report may be sent to the Reports Queue. Please click on the Reports Queue tab if the latter is the case.
- If available, you can click on "Download as HTML" or "Download as CSV," if you choose.
We encourage you to run reports monthly or quarterly for data you wish to keep longer than 18 months and retain them for your records and tax purposes.
If you require a report with transactions older than 18 months, please submit a HelpDesk ticket and provide us with the date range. We can create a custom report for you typically within a week.
There are email notifications sent to the account email address, notifying of domain renewals prior to the renewal. Then there is an email notification sent after the renewal has processed, confirming that the renewal went through successfully. Additionally, we are able to manually process invoices and receipts (and can include additional requested information) upon request.
These are the types of reports that can be run:
For Retail Accounts
Registrations Report: View a list of new domain registrations.
Renewals Report: View completed domain name renewals.
Transfers In Report: View inbound domain transfers.
Transfers Out Report: View outbound domain transfers.
Expiring Domains Report: View domains that have or are about to expire.
Business Listing Bulk Update Report: View status of Business Listing bulk updates.
Business Listing Domain Update Report: View status of Business Listing updated by domain.
Transactions Report: View a list of all account transactions.
Order History Report: View orders and their corresponding status.
Periodic Billing History Report: View billing attempts for recurring services.
Premium Registration Report: View commissions on premium domain registrations.
Domain Verification/Suspension Report: View domains pending contact verification
Invoices Report
Account Refill Report
Name Status Report: View the status of domains for this account.
Bulk Edit Report: View the status for requested global changes.
For Reseller Accounts
Registrations Report: View a list of new domain registrations.
Renewals Report: View completed domain name renewals.
Transfers In Report: View inbound domain transfers.
Transfers Out Report: View outbound domain transfers.
Private Label Report: View Instant Reseller and RegistryRocket activity.
Sub-Accounts Report: View the activity of your sub-accounts.
Accounting Report: View a comprehensive report of account activity.
Expiring Domains Report: View domains that have or are about to expire.
Pricing Editor Updates Report: View details for sub-account pricing editor updates.
Business Listing Bulk Update Report: View status of Business Listing bulk updates.
Business Listing Domain Update Report: View status of Business Listing updated by domain.
Transactions Report: View a list of all account transactions.
Order History Report: View orders and their corresponding status.
Periodic Billing History Report: View billing attempts for recurring services.
Premium Registration Report: View commissions on premium domain registrations.
Top Watchlist TLDs Report: View total # of Items per TLD
Watchlist Summary Report: View Customers, Items, and Avg # of Items per customer.
Top Watchlists Report: View all Watchlist Item Counts per user
All Watchlists Report: View all Watchlist Item Counts per user
All Watchlist Details Report: View Portal Watchlist Items
Domain Name History Report
Domain Verification/Suspension Report: View domains pending contact verification
Invoices Report
Account Refill Report
Name Status Report: View the status of domains for this account.
Bulk Edit Report: View the status for requested global changes.
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