Account: My VAT number is not being accepted

Modified on Sat, 9 Dec, 2017 at 4:49 AM

Answer ID: 1693


My VAT number is not being accepted by your site.


The EU has a VAT validator tool available at: http://ec.europa.eu/taxation_customs/vies/vatRequest.html.


We utilize this tool to verify the validity of the VAT number submitted. If the VAT number you have supplied is returned as Invalid or Incorrect, please use the tool at the link above to verify your VAT number is correct.


Please note that in order for your VAT number to work, the VAT number must be an EU VAT. In-Country only VAT numbers, such as those used within your country, may not be valid. You will need to apply for an EU VAT. For example, a VAT for Spain is only valid for conducting business in Spain. If you do business outside of Spain, you will need to apply for an EU VAT, which is what we verify.


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