Resellers: How do I set domain and product pricing for sub-accounts?

Answer ID: 9034

How do I set domain and product pricing for sub-accounts?

Note: For resellers, it is preferable to use enom.com. The same account and login information can be used to login at enom.com. There is a $25 account refill (instead of $100), and a more complete set of reseller tools on enom.com. 

Sub-retail accounts follow the default retail pricing unless modified individually. The default retail pricing can be modified using the first method below.

First Method (all default retail pricing) - To modify the default retail pricing for sub-retail accounts on Enom.com, please follow this path:

• "My Account" (at the very top of the page) - "My Dashboard"
• under the "Reseller Quick Links" heading, go to "Edit Domain Pricing" OR "Edit Product Pricing".
• Make sure to "Save Changes" at the very bottom of the page when you are done.

Second Method (all retail, or individual Login ID's) - To modify an individual account, multiple accounts, and/or set the default retail pricing, please use the "Sub-Account Pricing Editor" by following this path:

• "My Account" (at the very top of the page) - "My Dashboard"
• under the "Reseller Quick Links" heading, go to "Edit Sub-Account Pricing"
• Here you can select to edit "By Login ID" (enter one or multiple accounts to edit) OR "All Retail Accounts". 
• Name your pricing edit (which will be shown in the "Pricing Editor Updates" report, clickable at the top right of the page.
• Select Product type (changes made to the 1 year TLD pricing will automatically be applied to the 2, 5, and 10 year pricing, unless further modified manually). To change all the domain prices, you need to do separate price change submissions for domains A-E, F-J, K-O, P-T, U-Z, and IDN domains via the drop-down menu (see note below about multiple price changes). You can also change the price for the "Popular" domains.
• You can enter "Percent Margin" OR "Dollar Margin" to display the prices.
• Click "Submit Update"

Note: When using the second method, the "Sub-Account Pricing Editor", after the change is submitted it will go into a queue to be processed. From the "Sub-Account Pricing Editor" you can click "Recent Pricing Editor Updates" to see the queue, the progress, and results of the pricing change.

Note: If you are doing multiple price editing updates via the second method, the "Sub-Account Pricing Editor", the previous pricing change must complete before making any additional pricing change, otherwise the additional pricing change will not be created. From the "Sub-Account Pricing Editor", you can click on "Recent Pricing Editor Updates" to see the progress of the pricing update. You can keep refreshing the queue, and once the pricing update has the status of "Complete" (it may take 3-5 minutes), you can make an additional pricing update.

Note: In the "Recent Pricing Editor Updates" report queue, you can click on the "Name" to see a more detailed view of the update, and see the number of "Accounts Updated" and the number of "Accounts Not Updated". If you wait about 5-7 minutes after the pricing change, you will see a link on this page to "Download Detailed Report", which will show the Login ID's that were successful with the pricing change, and the Login ID's which failed the pricing change (and the reason why they failed).

 
The Sub-Account Pricing Editor is also useful as an alternate way to change prices if you are encountering errors through the first (default) method.

In addition, the API can be used to set sub-account pricing. Please see the API command catalog for full documentation: http://www.enom.com/api.

Sub-retail account prices must be set according to the below formula:

• P > = (C + 0.95) / 0.97
• P is equal to the sub-retail price.
• C is equal to your cost.
• The right side of the inequality is rounded to the nearest cent.

As an example, let's say the .com registration price on a reseller account is $11.50. This means that the corresponding price for a sub-retail account under this reseller must be greater than or equal to $12.84.
Prices for the parent reseller account cannot be set higher than those of sub-accounts, or contrary to the above formula.