Account: How to Set Up Two Step Verification (Domain Account)

Modified on Sat, 23 Sep, 2023 at 2:41 AM


Answer ID 1687
How do I set up Two Step Verification on my account?
Two Step Verification is supported when logging in to your domain account at
Two Step Verification is an optional setting in your account, and allows you to add an additional layer of security to your account. With two step verification enabled, when logging in, you open a trusted app on your smartphone to generate a dynamic security code, and use that code to login into your account.

This way, anyone else trying to gain access to your account would not only have to know your login ID and password, but also be in possession of your smartphone.

To use Two Step Verification, you will need to download the following App for your respective Smartphone:

Android Phone: Google Authenticator, & Authy
iOS, and Blackberry: Authy App
Windows Phone:  Authenticator

Once you have the APP, follow the steps below to complete the setup:
  1. From the Account Overview section, click on the “Edit” button next to “Two Step Verification.”
  2. Create a nickname for your smartphone. For example, you could name it “iPhone” or “Galaxy” or “Bob”, if you’d like. Then click on the “Add Device” button.
  3. Open the downloaded app from your phone and take a picture of the QR Code. If you have an Android phone and it is not able to scan the QR code, click on the “Problems with QR Code?” link and add the “Secret Key” that appears on the screen.
  4. Finally, enter the 6-digit code from the app and click on the “Verify Code” button, and you’re done!

The next time you login at, we’ll ask you to enter the code generated by the app (in addition to your login ID and password). The code changes every 30 seconds.

Note: After you have set up two step verification for a device, you can access backup codes. You can copy these backup codes in a safe place. The backup  codes are good for one use, in case you are not able to login using the regular pass-codes being constantly generated via the Authenticator App.

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