DNS - Support for DKIM or DomainKeys on our DNS (Domain Account)

Answer ID: 1042

Note: This article applies to paid POP / IMAP email through the domain account. Also see the HelpDesk article: How to Purchase POP / IMAP Email. 

Note: For email service connected to the web hosting account at mywebhostingaccount.com, a DKIM record should automatically be set up after the domain is added to cPanel. See HelpDesk article: Web Hosting: Protect Against Email Spoofing in cPanel (Added Email Security).

Do you support DomainKeys (DKIM) on your DNS?

Yes, we do support the use of DomainKeys in our host records. This feature requires that you are using our DNS (see HelpDesk article: How to Change Domain Nameservers (DNS)).

NOTE: Due to the limitation of our Host Records maximum length, we only support up to 1024 bit DomainKeys. However, it is possible to input longer DomainKeys and TXT records while still using our DNS servers, by using services such as "ClouDNS". If you have questions on how exactly to add longer DomainKeys, let us know, and we'll be glad to help.

Note: for paid POP / IMAP email on your domain account, you can generate a DKIM record by using a DKIM generator service, such as SocketLabs or DMARCLY.

To use a DomainKey:

1. Under "Domains" in the top menu, click "My Domains".
2. Select the domain you want to work with, and then click "Host Records - Edit" (if this option is not available, you are not using Our DNS).
3. Under "Custom Host Names", under "Host Name" enter _domainkey. If you are using a Selector use the format selectorname._domainkey.

4. Under "Type", select "TXT" from the drop-down list.

5. In the address field, place the DKIM record that you have created, and then click "Save Changes".
6. To put in the DKIM private key, contact us, let us know the DKIM private key, and we will have it put in on the back-end server.

For more information on DomainKeys, please visit http://www.dkim.org.