ID Protect: Manage ID Protect For A Domain

Modified on Wed, 6 Mar, 2024 at 10:27 AM

Answer ID 340

How can I enable/disable the auto-renew on ID protect for my domain?

Note: Domain registrations and ID Protect packages are handled separately on the account, and need to be managed separately. If you enable / disable auto-renew for a domain registration, it will not automatically change the auto-renew setting for ID Protect; you will need to enable / disable auto-renew for ID Protect separately as well, using the details in this article below. This is also the case for when you change the auto-renew setting on ID Protect, you will then need to separately manage the domain registration auto-renew setting, with details in this HelpDesk article: Enable/Disable Auto Renew for Domains)

To purchase ID Protect for a domain name, please see the article, "How to Purchase ID Protect".

Your contact information is protected in the domain WHOIS information by default, even without ID Protect enabled. See the articles:

Default ID Protect Settings for all new domains

ID Protect is automatically set to auto-renew when purchased. You can change the default auto-renew setting for ID Protect by doing the following (this default setting affects new ID Protect purchases that are made after the default setting is changed):

Login to your account.
Click "My Account - Account Settings”.
Click on the “Defaults” tab.
Under the "Auto Renew Options" section, check or un-check "ID Protect - Attempt to auto renew within 30 days of expiration".
Click “Save Changes”.

After ID Protect is purchased and attached to a domain - To protect/un-protect, manually renew, or enable/disable auto renew for ID Protect for a domain name, please do the following:

Login to your account.
Select the menu option "Domains > My Domains".
In the list of domains, for the domain you want to manage the ID Protect, click the icon in the "ID Protect" column. Alternatively, you can get to a domain's ID Protect setting from the domain's Contact Information page by clicking on the domain name from the list, clicking on "Contact Information" from the Domain Overview, or using the drop-down menu to click "Contact Information", then clicking "Edit your ID Protect settings".
Here you can manage ID Protect (protect/un-protect, manually renew, or enable/disable auto-renew for ID Protect)
After the changes have been made, click "Save Changes"

Alternatively, to see a list of domains that have ID Protect enabled for them, and then get to the ID Protect settings page for a domain, please do the following:

Login to your account.
From the main Account Overview page ("My Account - My Dashboard"), under the "Security Services" heading, click "ID Protect".
This will show a list of domain that have ID Protect attached to them. Click the icon in the "ID Protect" column. Alternatively, you can get to a domain's ID Protect setting from the domain's Contact Information page by clicking on the domain name from the list, clicking on "Contact Information" from the Domain Overview, or using the drop-down menu to click "Contact Information", then clicking "Edit your ID Protect settings".
Here you can manage ID Protect (protect/un-protect, manually renew, or enable/disable auto-renew for ID Protect)
After the changes have been made, click "Save Changes"

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ID Protect: Manage ID Protect For A Domain

Click "My Account - Account Settings”.

Click on the “Defaults” tab.

Under the "Auto Renew Options" section, check or un-check "ID Protect - Attempt to auto renew within 30 days of expiration".

Click “Save Changes”.