Answer ID: 9025



There is a domain/website for a company/entity, which is not in my name, but I own it and would like to change the name to me. The person whose name is on the domain right now may be un-contactable and/or not cooperative. What can I do?



The best way to settle a domain ownership issue is to try to contact the person whose name is on the domain right now. There is most likely an email address listed for that domain in the domain WHOIS information, or you can reach out to us, and we can usually provide an email address to contact the person at. 


If you are able to contact the current domain owner/registrant and they are cooperative, you can do one of a few things to change ownership of the domain:

  • You can keep the same account, and just get the account login details from the current owner/registrant to manage the domain(s). 
  • You can have the domain(s) pushed into another account with us, by creating a new account with us, then letting us know the login ID. Pushing the domain into another account with us is a simple and quick process. 
  • You can also transfer the domain to another registrar if needed.


If you are able to contact the current domain owner/registrant, but they are not cooperativethere are formal ways to settle a domain dispute. You can refer to the "Uniform Domain-Name Dispute-Resolution Policy" as outlined by ICANN. 


Different ccTLD's (country code top-level domain) may have different dispute policies or processes to go through as well. You can look these up at the ccTLD registry's website. For example, Nominet (the .uk registry) has a domain dispute process that they mediate - http://www.nominet.uk/domains/resolving-uk-domain-disputes-and-complaints/.


If you are not able to contact the current domain owner/registrant, you can let us know, and we can work with you to see what can be done.