Account
Answer ID 877
I notice that my account can have two email addresses listed in the 'My Info' section. To which address will you send my noti...
Fri, 21 Apr, 2017 at 10:55 PM
Answer ID 1687
How do I set up Two Step Verification on my account?
Note: Right now Two Step Verification is only supported when logging in th...
Tue, 14 Mar, 2017 at 6:20 PM
Answer ID: 9019
How can I generate new backup codes for Two Step Verification?
Note: Right now Two Step Verification is only support...
Tue, 9 Aug, 2016 at 12:01 AM
Answer ID 1688
How do I Remove Two Step Verification from my account?
Note: Right now Two Step Verification is only sup...
Tue, 9 Aug, 2016 at 12:01 AM
Answer ID: 1449 What do you suggest to help keep my domains secure and my investments protected? We take security very seriously. It is our top pri...
Wed, 15 Aug, 2018 at 5:40 PM
Answer ID: 9031 I get an account error when trying to login. What is the problem, and how can this be fixed? If you receive an account error when tr...
Tue, 27 Feb, 2018 at 4:31 PM
Answer ID: 9036 What are the account password requirements? Your password must be 10-20 characters long. It must contain at least one uppercase, at ...
Tue, 29 Oct, 2019 at 9:34 PM
Answer ID: 9043 I am seeing this error when I try to login to my account: “This account has been temporarily disabled. Multiple attempts to answer the A...
Wed, 27 Mar, 2019 at 10:49 PM
Answer ID: 1694 What happens after I enter a VAT number into my account? How do you verify VAT? After you enter your VAT number into our account, ou...
Sat, 9 Dec, 2017 at 4:48 AM
Answer ID: 9047 How do I enable Account Validation?
Note: At this time, account validation can only be enabled / disabled / managed through our aff...
Thu, 14 Dec, 2017 at 1:02 AM