Account

Account: Order Confirmation Emails / Two Email Addresses in Account
Answer ID 877 I notice that my account can have two email addresses listed in the 'My Info' section.  To which address will you send my noti...
Fri, 21 Apr, 2017 at 10:55 PM
Account: How to Set Up Two Step Verification.
  Answer ID 1687 How do I set up Two Step Verification on my account? Note: Right now Two Step Verification is only supported when logging in th...
Tue, 14 Mar, 2017 at 6:20 PM
Account: Generate New Backup Codes for Two Step Verification
Answer ID: 9019 How can I generate new backup codes for Two Step Verification? Note: Right now Two Step Verification is only support...
Tue, 9 Aug, 2016 at 12:01 AM
Account: How Do I Remove Two Step Verification From My Account?
Answer ID 1688 How do I Remove Two Step Verification from my account? Note: Right now Two Step Verification is only sup...
Tue, 9 Aug, 2016 at 12:01 AM
Account: Account Security Tips to Protect Your Domains
Answer ID: 1449 What do you suggest to help keep my domains secure and my investments protected? We take security very seriously. It is our top pri...
Wed, 15 Aug, 2018 at 5:40 PM
Account: Account Error / Cannot login
Answer ID: 9031 I get an account error when trying to login. What is the problem, and how can this be fixed? If you receive an account error when tr...
Tue, 27 Feb, 2018 at 4:31 PM
Account: Account password requirements
Answer ID: 9036 What are the account password requirements? Your password must be 10-20 characters long. It must contain at least one uppercase, at ...
Tue, 29 Oct, 2019 at 9:34 PM
Account: Locked Out - Account Validation Problems
Answer ID: 9043 I am seeing this error when I try to login to my account: “This account has been temporarily disabled. Multiple attempts to answer the A...
Wed, 27 Mar, 2019 at 10:49 PM
Account: How is VAT Verified?
Answer ID: 1694 What happens after I enter a VAT number into my account? How do you verify VAT? After you enter your VAT number into our account, ou...
Sat, 9 Dec, 2017 at 4:48 AM
Account: How to set up Account Validation
Answer ID: 9047 How do I enable Account Validation? Note: At this time, account validation can only be enabled / disabled / managed through our aff...
Thu, 14 Dec, 2017 at 1:02 AM